Be empathic.
Be bold

Our mission
to create an empathic, bold and mutually effective experience aiming at the organic growth of business and economy
Our vision
to inspire partners to achieve new heights by developing efficient processes, human-centric marketing and excellent experience

The values we believe in

Trust

Directness

Excellence

Human-centrism

Effectiveness

Loyalty

Empathy

Our Team

CEO and Founder

Shushanik Ghaltakhchyan

Senior Business Analyst

Marine Avetisyan

Office manager
/HR generalist

Hasmik Harutyunyan

MARKETING RESEARCHER
/PROJECT MANAGER

Ani Melikyan

SENIOR GRAPHIC DESIGNER

Nelly Gevorgyan

JUNIOR ANALYST

Azatuhi Khachatryan

CEO and Founder

Shushanik Ghaltakhchyan

More than 18 years of expertise in experience management, project management, service design and retail. Impressive experience in the industries of IT, banking, telecom, services, postal/forwarding and retail. Expert member of Mantashov Entrepreneurs Union. Associate professor in YSU and RAU. Visionary Leadership Coach. Chair judge at the International Customer Experience Awards. CXM certified CX expert.

Senior Business Analyst

Marine Avetisyan

More than 5 years of work experience in the fields of data science, finance, IT product analysis. Currently concentrated on Data modelling and analysis for customer experience improvement, studying for a Postgraduate degree (PhD student).

Office manager
/HR generalist

Hasmik Harutyunyan

Work experience in the fields of Office and Event management. Participations in scientific-psychological internships and conferences concerning VR-technologies in mental health and psychological help in extreme situations. Currently gaining skills studying Psychology of Management Master’s program.

MARKETING RESEARCHER
/PROJECT MANAGER

Ani Melikyan

More than 4 years of experience in Customer Service. Successfully completed Internship program in Project Management. Besides having a Master’s degree in Public Relations, Ani has also had working experience as a professional cook in the best restaurants in Yerevan. Enthusiastic learner and team player, currently enriching skills in the sphere of PM and Marketing Research.

SENIOR GRAPHIC DESIGNER

Nelly Gevorgyan

More than 12 years of experience in illustration, interior, advertising, product, jewellery design and photography.
Having graduated from the State Academy of Fine Arts of Armenia, her working experience varies from interior and graphic designer in telecom industry to designing restaurants’ menus, personal and company logos, posters and illustrations.
Nelly believes – life is about finding and nurturing beauty in each piece of it.

JUNIOR ANALYST

Azatuhi Khachatryan

More than 4 years of experience in marketing, customer service, education and analysis. A monochronic personality with various backgrounds, who is presently enhancing her skills in data-driven technologies to achieve better Customer Experience.

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YOUR GROWTH IS OUR GOAL

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