The values we believe in
Trust
Directness
Excellence
Human-centrism
Effectiveness
Loyalty
Empathy
Our Team
Shushanik Ghaltakhchyan
Marine Avetisyan
/HR generalist
Hasmik Harutyunyan
/PROJECT MANAGER
Ani Melikyan
Azatuhi Khachatryan
Karen Martirosyan
CEO and Founder
Shushanik Ghaltakhchyan
More than 19 years of expertise in experience management, project management, service design and retail. Impressive experience in the industries of IT, banking, telecom, services, postal/forwarding and retail. Expert member of Mantashov Entrepreneurs Union. Associate professor in YSU and RAU. Visionary Leadership Coach. Chair judge at the International Customer Experience Awards. CXM certified CX expert.
Senior Business Analyst
Marine Avetisyan
More than 7 years of work experience in the fields of data science, finance, IT product analysis. Currently concentrated on Data modelling and analysis for customer experience improvement, studying for a Postgraduate degree (PhD student).
Office manager
/HR generalist
Hasmik Harutyunyan
Work experience in the fields of Office and Event management. Participations in scientific-psychological internships and conferences concerning VR-technologies in mental health and psychological help in extreme situations. Currently gaining skills studying Psychology of Management Master’s program.
MARKETING RESEARCHER
/PROJECT MANAGER
Ani Melikyan
More than 4 years of experience in Customer Service. Successfully completed Internship program in Project Management. Besides having a Master’s degree in Public Relations, Ani has also had working experience as a professional cook in the best restaurants in Yerevan. Enthusiastic learner and team player, currently enriching skills in the sphere of PM and Marketing Research.
JUNIOR ANALYST
Azatuhi Khachatryan
More than 4 years of experience in marketing, customer service, education and analysis. A monochronic personality with various backgrounds, who is presently enhancing her skills in data-driven technologies to achieve better Customer Experience.
Junior Graphic / UI/UX designer
Karen Martirosyan
A young but very skilful graphic and UI/UX designer with 2 years of experience in the field. With a strong foundation in design principles and a creative eye, Karen is able to produce visually stunning and effective designs for a variety of projects. Whether working on branding, marketing materials, or digital media, he approaches each task with a professional attitude and dedication to deliver high-quality results.