Be empathic.
Be bold

Our mission
to create an empathic, bold and mutually effective experience aiming at the organic growth of business and economy
Our vision
to inspire partners to achieve new heights by developing efficient processes, human-centric marketing and excellent experience

The values we believe in

Trust

Directness

Excellence

Human-centrism

Effectiveness

Loyalty

Empathy

Our Team

CEO and Founder

Shushanik Ghaltakhchyan

Senior Business Analyst

Marine Avetisyan

Office manager
/HR generalist

Hasmik Harutyunyan

Junior Graphic / UI/UX designer

Karen Martirosyan

Senior Marketing Specialist

Albert Gevorgyan

CEO and Founder

Shushanik Ghaltakhchyan

More than 19 years of expertise in experience management, project management, service design and retail. Impressive experience in the industries of IT, banking, telecom, services, postal/forwarding and retail. Expert member of Mantashov Entrepreneurs Union. Associate professor in YSU and RAU. Visionary Leadership Coach. Chair judge at the International Customer Experience Awards. CXM certified CX expert.

Senior Business Analyst

Marine Avetisyan

More than 7 years of work experience in the fields of data science, finance, IT product analysis. Currently concentrated on Data modelling and analysis for customer experience improvement, studying for a Postgraduate degree (PhD student).

Office manager
/HR generalist

Hasmik Harutyunyan

Work experience in the fields of Office and Event management. Participations in scientific-psychological internships and conferences concerning VR-technologies in mental health and psychological help in extreme situations. Currently gaining skills studying Psychology of Management Master’s program.

Junior Graphic / UI/UX designer

Karen Martirosyan

A young but very skilful graphic and UI/UX designer with 2 years of experience in the field. With a strong foundation in design principles and a creative eye, Karen is able to produce visually stunning and effective designs for a variety of projects. Whether working on branding, marketing materials, or digital media, he approaches each task with a professional attitude and dedication to deliver high-quality results.

Senior Marketing Specialist

Albert Gevorgyan

More than 7 years of experience in Marketing. After graduating from National Polytechnic University of Armenia, studying Enterprise Management and Economics, Albert started to enhance his professional skills in Sales and Marketing, including Sales Automation systems. Fields of his professional experience vary from IT programming and Marketing trainer to Sales representative and Head of Marketing and PR in large local Companies. Result-driven and hard-working personality, founder of several marketing/IT start-ups.

Let's map the journey of your growth

YOUR GROWTH IS OUR GOAL

Schedule a free consultation now