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Customer experience and Employee experience. Keys to your successful growth

On April 13, the CEO of Whitebone, Shushanik Ghaltakhchyan spoke at the DisruptHR Yerevan 2022 event organized by Cascade People & Business, which is the leading Armenian company in human resources management consulting. They are guided by the principle of “Everything in the HR sphere and nothing outside the HR sphere”

DisruptHR is a global project which now successfully spans 35 countries and 155 cities. It is a movement that is designed to energize, inform and empower tomorrow’s leaders and game-changers who are interested in disruptive ideas and in moving forward.

Within the framework of the event, Shushanik Ghaltakhchyan spoke about the direct communication and interaction of employee experience (EX) and customer experience (CX), about them being the pillars of effective business operations and their direct impact on the organic growth of the business.